Horizon
Contact
Horizon Contact Centre is a state-of-the-art customer engagement platform designed to revolutionise the way businesses interact with their clients. It enhances customer service operations with scalability and advanced features like intelligent call routing, real-time analytics, and multi-channel support.
Horizon Contact
Horizon MS Teams is a powerful integration that bridges the gap between two indispensable tools for modern business communication. By seamlessly marrying the capabilities of Horizon, a leading cloud-based business phone system, with Microsoft Teams, the widely used collaboration platform, businesses can elevate their communication and collaboration experiences to new heights. This integration allows users to make and receive calls directly within the Teams interface, streamlining workflows and ensuring all communication channels are consolidated in one place. With features like instant messaging, video conferencing, and file sharing integrated with the Horizon phone system, teams can work together more efficiently and effectively. Horizon MS Teams not only enhances productivity but also provides a unified platform for seamless communication, making it an invaluable asset for businesses looking to optimize their collaboration efforts.